Remember a few years ago when video surveillance was used for capturing evidences of crimes or injuries? That was not so long ago. Now-a-days, video surveillance is still used in that way, but technology has advanced so much, that smart video surveillance can do way more for you than it could before. Small and large businesses alike are using smart video surveillance to help improve customer service, train employees, offer feedback and as a tool to make improvements to the organization as a whole.
Smart live video surveillance has become so accessible, that even small mom and pop businesses are using them to help them improve their day-to-day operations. The retail industry is particular has been able to take the most advantage from the evolution of video surveillance technologies. Car Dealerships can rest sure that their inventory is being protected while also being able to make decisions that will improve business!
A number of retail companies are using their smart video surveillance systems to make better decisions, to manage store operations, improve customer service and employee operations.
You may be asking yourself just how these smart video surveillance systems can help you improve your overall business operations… well here’s how!
A smart video surveillance system can help you with people counting. CalAtlantic’s systems feature the ability to accurately people count. This means that you are aware of the correct customer traffic, either at main entrances or throughout the various parts of the store, at all times! Being aware of customer traffic can allow you to place sales, etc. where clients are more likely to see them.
Another great feature of video surveillance systems is queue management. Cameras can detect queue length and can prompt store management to add or remove cashiers when needed. Queue management capabilities are widely used in grocery stores to keep wait times low or to utilize staff where needed. This is very valuable for grocery stores, as a low wait time equals customer satisfaction.
In order to better understand how customers interact with the store, live or remote video surveillance systems are also equipped with traffic analysis. This allows you to see a sort of map of the most popular areas of a store, helping retailers improve the layout of their store, etc.
Other advantages that come from smart video surveillance are knowing store peak traffic times, identifying the customers that walk in, where in the store customers go first, etc.
With the trend of video surveillance increasing, we are sure to see business owners taking advantage of all the great features that can substantially help a business. We know that 24/7 video surveillance is not just a one size fits all type of thing. We take the time to find the right fit for your business because we know that customer service is what’s most important!
CalAtlantic Surveillance Systems are highly effective because they are customized to meet each client’s specific needs. Because CalAtlantic’s Systems are adaptable from CCTV analog to an IP-based surveillance environment, they can offer a low cost-effective answer to many surveillance scenarios; they are interchangeable and can be installed brand new or integrated with an existing system.
CalAtlantic has the highest quality smart video surveillance systems in the industry! Our team of highly trained professionals is ready answer any questions you may have about any of our systems. If you think your business could benefit from one of our systems, give us a call today!